This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hi,
In the new outlook, I have 6 email accounts. They all transferred in with the transition just fine. However, there does not appear to be a way to know which email accounts have new mail in them other than clicking on each account. And to add injury to insult, when you click on an account, you get another drop down menu.
I am in windows 11 and the 365 subscription version of outlook.
I absolutely need to see at a glance which accounts have new email in them on the main account screen. When an account does have new email, I need to be able to click on that email and have the inbox open with one click and not give me another menu to click through.,
Without these features you are adding a ridiculous amount of time to what should be a two second glance to check emails.
These are not wants, they are absolute needs.
Can anyone help? Or is time to find a new app?
Any help appreciated.
Using New Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Microsoft, please remove this nonsense answer. It wastes people's time and is of negative value. The question is about the 'proper' Outlook client, as supplied with your desktop Office suite, running in Windows. The answer is about Outlook on Android. The info here is completely wrong.
If its under the same organization which is why I was here its an easy solution, why Microsoft didn't answer the question IDK. All you have to do is go to the navigation pane right click on folders add shared folder or mailbox enter the mailbox you have rights to and its now there. Hope this helps everyone.
I am having the same issue. On the "Old Outlook" desktop client, there is simply a section called "all accounts" where I can see the combined inboxes. It's becoming very frustrating having Outlook constantly switching to "New Outlook" without this functionality. As others have mentioned, I won't be able to use Outlook on desktop without this feature.
This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Comments have been turned off. Learn more
Hello! Thank you for reaching out regarding your experience with the new Outlook. I understand how crucial it is to efficiently manage multiple email accounts. Let’s explore some options to address your needs:
- Unified Inbox:
- In the new Outlook, you can view all your email accounts’ inboxes combined in one window using the unified inbox feature.
- To access this, follow these steps:
- Open the Outlook application.
- Click on the Account icon (usually represented by three horizontal lines or a house icon) in the upper left-hand corner.
- Select All Accounts to open a unified inbox containing emails from all your logged-in accounts.
- Third-Party Email Apps:
- If the built-in unified inbox doesn’t meet your requirements, consider exploring third-party email apps.
- Some external email apps allow you to add all your inboxes in one view, even if your accounts use different email service providers.
- Consider the Older Outlook:
- If the new Outlook’s limitations are causing inconvenience, you can continue using the older version of Outlook that allows you to link and view all inbox emails from multiple accounts seamlessly3.
Simply fake instructions.... Not only incredible that Outlook doesn't have unified inbox, also incredible I can't ask them to remove this inappropriate answer!!!