New Outlook with multiple accounts

Anonymous
2024-02-17T14:30:22+00:00

Hi,

In the new outlook, I have 6 email accounts. They all transferred in with the transition just fine. However, there does not appear to be a way to know which email accounts have new mail in them other than clicking on each account. And to add injury to insult, when you click on an account, you get another drop down menu.

I am in windows 11 and the 365 subscription version of outlook.

I absolutely need to see at a glance which accounts have new email in them on the main account screen. When an account does have new email, I need to be able to click on that email and have the inbox open with one click and not give me another menu to click through.,

Without these features you are adding a ridiculous amount of time to what should be a two second glance to check emails.

These are not wants, they are absolute needs.

Can anyone help? Or is time to find a new app?

Any help appreciated.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-03-24T15:46:14+00:00

    That is not what people are trying to do. That brings multiple accounts into view but each of them has a separate Inbox, Junk Email, Drafts, etc. What is wanted is a single mailbox that combines all email accounts so that there is just one view with one Inbox, one Junk Email, one Drafts, etc. This type of feature already exists in the Android Outlook App (and other apps as indicated by replies here).

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  2. Anonymous
    2025-03-24T16:04:44+00:00

    Yes, I've seen quite a few such "solutions" being posted, but they don't recognise what the objective is i.e. one unified inbox.

    I have been following this thread for a year or so now, and have given up on Outlook on Windows (still use it on Android), and have migrated to the free Spark for Windows email app, which works well, has a unified inbox, syncs perfectly with Gmail Calendar. It also has options like send later etc, plus a premium option if required featuring various AI enhancements etc for circa $60 annually.

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  3. Anonymous
    2025-03-30T19:49:59+00:00

    Cheers for your response. I gave Spark a try and it's great for what I need.

    Appreciate your help.

    Kev

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  4. Anonymous
    2025-03-30T19:59:24+00:00

    Glad it suits your purposes, as it does mine - I've been using it for close to a year now.

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  5. Anonymous
    2025-03-31T01:20:14+00:00
    1. Unified Inbox:
      • In the new Outlook, you can view all your email accounts’ inboxes combined in one window using the unified inbox feature.
      • To access this, follow these steps:
        1. Open the Outlook application.
        2. Click on the Account icon (usually represented by three horizontal lines or a house icon) in the upper left-hand corner.
        3. Select All Accounts to open a unified inbox containing emails from all your logged-in accounts.

    These instructions don't seem to be valid. The "three horizontal lines" icon is to hide the navigation pane, and there is no "house" icon.

    Going to the accounts section via the ribbon "View Settings > Accounts", then under "Accounts" there are six sub-options, none of them have options for a unified inbox.

    Looking in the "Mail" section under "Settings", there are eleven sub-options, no mention of unified inbox there, either.

    What version of the "New Outlook" are you using where these show up? Are you looking at a pre-release or canary channel version?

    This only works for the Outlook version on the iPhone.

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