New Outlook - Completely Sucks

Ken - You shouldn't have to do so since you are a customer but when it comes to help with MS products like OL, Excel, Word you'll get better assistance at a non-MS owned forum like the below which I've found in the past to be an excellent place for help with OL. It's run by a really smart lady named Diane Poremsky who is an OL expert. I can't guarantee they can help you but even if not it's an excellent resource. Good luck.

https://forums.slipstick.com/

Are you the person at your company who decides if you renew your license for Microsoft products? If no then all you can do is hope for the best because like the rest of us you don't matter to Microsoft; only those who renew the licenses do. You will get the assistance of some half-useful (on a good day) AI/Bot or if you're real lucky you'll get a real person in a foreign nation who goes by the name John or Susan (not their real name of course) whom you can barely understand. Otherwise you, like the rest of us, are the digital equivalent of land peasants to Lord Microsoft.

Sarcasm yes but based on real experience for over 20+ years

My outlook doesn't work at all now. I cant send or receive emails .Your support is nothing more than a repetitive circle that fixes nothing. Is their anyone that can actually help?

Agree. The interface is terrible, and slows me down. Does not support productivity at all.

I completely agree. I was made to move to the new outlook due to a calendar syncing issue and I tried it out, giving it a go. It was terrible:

• Cant add a new person to an email without resending all (ended up spamming 170 people because of this)
• Meeting invites are busy, hardly any room to write a decent well laid out message. Not useful for work communications
• cant build pictures in an email. I had to go out, put it together in a separate document and paste back in (this was a short how to for employees)
• I have about 20 email folders for my work, quickly filing things was a nightmare, all my folders are not on the same page. Visibility is terrible, I had sore eyes and wasted time scrolling up and down.
• doesnt tell me how many emails I have in inbox, and hard to see the situation at a glance, again, scolling back and forward
• Its clunky, makes me unproductive, a terrible tool for work.

I am back to classic outlook even with the weird calendar syncing issue, I can get through much more work quickly. I hope we are not forced into new outlook. Ok for occasional web emails/personal. Not for work.

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