Why can't Outlook users edit the subject line of incoming emails?

Anonymous
2024-02-22T04:15:43+00:00

* * Moderator note on 11/21/2024 * *

If running Classic Outlook/Legacy Outlook/Desktop Outlook, please see this article.

Edit an email subject line https://support.microsoft.com/en-us/office/edit-an-email-subject-line-08d60328-2a27-473e-8227-0b42a1ff2ce6

Hello,

Ever since the "New Outlook" was released, MSoft has been pushing for all users move to this new version. When I first tried it, I noticed that the New Outlook would not allow me to edit the subject line for any incoming emails. Therefore, I DID NOT switch over. Today I realized that even in the legacy Outlook, this feature is no longer available. MSoft makes us believe it's available, but after about a minute or so, the edits just vanish.

Our workflow requires internal project numbers be assigned to certain emails. MSoft removing this option is a huge problem for us. I'm 100% confident I'm not the only one facing this problem. Needless to say, this is frustrating. The tool that is supposed to make us more productive is actually creating serious problems in our workflow.

What is going on?

In gratitude,

Joe Silva

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2024-11-18T14:36:27+00:00

    You should have designed a solution that would include keeping the ability to change the title if it was inappropriate.

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  2. Anonymous
    2024-08-23T09:48:07+00:00

    Thanks Tommy.

    But realistically how long will it be before they stop us using the Legacy system and make us all move over to their newer (less user friendly) version?

    I'm all for change that improves a service; but this is not an improvement and it is making life difficult for a lot of of their customers, not that it seems they care very much about that.

    Surely, to revert the code back to allow us to amend this field would not be a particularly complicated task for their computer techs??

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  3. Anonymous
    2024-08-23T04:36:21+00:00

    This feature is still available in the Desktop/Classic version of Outlook. You aren't able to edit to the subject field from the reading pane, however you can still edit it if you open the message.

    Support doc here: Edit an email subject line - Microsoft Support

    Revisions:

    • previously referred to "legacy" version of Outlook. Updated to reflect proper product nomenclature "Desktop/Classic"

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  4. Anonymous
    2024-06-26T19:34:56+00:00

    @Don Varnau thanks for the tip and was really hoping this was going to be a viable work around, although why we're even having this discussion is utterly ridiculous..... Change for the sake of change while not adding any user benefit and instead removing a vital feature is purely job security for these companies. I am so over every new update where nothing is where it used to be or its buried 4 steps even further down some rabbit hole and makes everything more difficult and you loose features has really gotten out of hand..... So, in your case with this tip, when I open an email in Notepad from the desktop, it just comes up all garbled and no way to find the subject line or attempt any modifications. Am I missing a step or ???Here's what it looks like: À F ç—UþÇÚ €a _ _ n a m e i d _ v e r s i o n 1 . 0 ( ÿÿÿÿÿÿÿÿ ðòˆUþÇÚЋUþÇÚ _ _ s u b s t g 1 . 0 _ 0 0 0 2 0 1 0 2 * ÿÿÿÿÿÿÿÿÿÿÿÿ p _ _ s u b s t g 1 . 0 _ 0 0 0 3 0 1 0 2 *   ÿÿÿÿ  0  þÿÿÿ    þÿÿÿ                þÿÿÿþÿÿÿþÿÿÿþÿÿÿþÿÿÿþÿÿÿþÿÿÿþÿÿÿþÿÿÿþÿÿÿþÿÿÿþÿÿÿþÿÿÿþÿÿÿþÿÿÿþÿÿÿþÿÿÿþÿÿÿþÿÿÿþÿÿÿþÿÿÿþÿÿÿþÿÿÿ4 þÿÿÿ6 þÿÿÿþÿÿÿ9 : þÿÿÿþÿÿÿ= > þÿÿÿþÿÿÿA B þÿÿÿþÿÿÿE þÿÿÿG þÿÿÿþÿÿÿJ K L þÿÿÿN þÿÿÿþÿÿÿþÿÿÿR S T þÿÿÿþÿÿÿW X Y þÿÿÿþÿÿÿ\ ] þÿÿÿþÿÿÿ þÿÿÿþÿÿÿc d e þÿÿÿþÿÿÿþÿÿÿþÿÿÿj þÿÿÿþÿÿÿþÿÿÿþÿÿÿþÿÿÿþÿÿÿq þÿÿÿs t u v w x þÿÿÿz þÿÿÿþÿÿÿþÿÿÿþÿÿÿþÿÿÿ€   À F† À FòAôƒA¥„îÛZk ÿ¤ë3¨z.B¾{yᩎT³Pãc ÌœÐ¼Û €_ÌΖ##]h2GœUL•ËNŽ35–áYÐG™§FQ\;T  …   4  T   ˆ   ¬  …   …   …   Ä ô  @ „ À   ä  L  …   …   …   ‚…   Ø…   ´       „  ¤  ø   (   X   €   ¨  Ì  ! ô  "   # €…  $ …  % 0 P r o p e r t y E x i s t e n c e T r a c k e r  a c c e _ _ s u b s t g 1 . 0 _ 0 0 0 4 0 1 0 2 * ÿÿÿÿÿÿÿÿÿÿÿÿ  H _ _ s u b s t g 1 . 0 _ 1 0 0 1 0 1 0 2 *   ÿÿÿÿ   _ _ s u b s t g 1 . 0 _ 1 0 0 3 0 1 0 2 * ÿÿÿÿÿÿÿÿÿÿÿÿ   _ _ s u b s t g 1 . 0 _ 1 0 0 4 0 1 0 2 *   ÿÿÿÿ   p t l a n g u a g e 0 E x c h a n g e A p p l i c a t i o n F l a g s N e t w o r k M e s s a g e I d  C l i e n t I n f o , H e a d e r B o d y F r a g m e n t L i s t  H a s Q u o t e d T e x t & I s Q u o t e d T e x t C h a n g e d > C o n v e r s a t i o n T r e e P a r e n t R e c o r d K e y 6 C o n v e r s a t i o n I n d e x T r a c k i n g E x D e t e c t e d L a n g u a g e d x - m s - e x c h a n g e - o r g a n i z a t i o n - o r i g i n a l c l i e n t i p a d d r e s s d x - m s - e x c h a n g e - o r g a n i z a t i o n - o r i g i n a l s e r v e r i p a d d r e s s J x - m s - e x c h a n g e - o r g a n i z a t i o n - a u t h s o u r c e  I s S i g n e d B x - m s - e x c h a n g e - o r g a n i z a t i o n - a u t h a s x - o r i g i n a t i n g - i p  I s R e a d R e c e i p t P x - m s - e x c h a n g e - o r g a n i z a t i o n - a u t h m e c h a n i s m , L a t e s t M e s s a g e W o r d C o u n t * X m l E x t r a c t e d A d d r e s s e s $ X m l E x t r a c t e d P h o n e s $ X m l E x t r a c t e d E m a i l s X m l E x t r a c t e d U r l s " I m a g e N a t u r a l W i d t h & I m a g e T h u m b n a i l E r r o r $ I m a g e N a t u r a l H e i g h t …   â¾p ¸' æ§¥æ

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  5. Anonymous
    2024-06-13T08:40:40+00:00

    Hello, since June 2023 I am using Office 365 (Legacy Outlook) on a MAC. The past few months, I could change the subject of an received e-mail. Suddenly today I can’t. The e-mail subject will be changed to the originally subject after a few seconds. Is there somehow this can be changed by to yesterday?

    Best regards, Kevin

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