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* * Moderator note on 11/21/2024 * *
If running Classic Outlook/Legacy Outlook/Desktop Outlook, please see this article.
Edit an email subject line https://support.microsoft.com/en-us/office/edit-an-email-subject-line-08d60328-2a27-473e-8227-0b42a1ff2ce6
Hello,
Ever since the "New Outlook" was released, MSoft has been pushing for all users move to this new version. When I first tried it, I noticed that the New Outlook would not allow me to edit the subject line for any incoming emails. Therefore, I DID NOT switch over. Today I realized that even in the legacy Outlook, this feature is no longer available. MSoft makes us believe it's available, but after about a minute or so, the edits just vanish.
Our workflow requires internal project numbers be assigned to certain emails. MSoft removing this option is a huge problem for us. I'm 100% confident I'm not the only one facing this problem. Needless to say, this is frustrating. The tool that is supposed to make us more productive is actually creating serious problems in our workflow.
What is going on?
In gratitude,
Joe Silva
Using older versions of Outlook for Mac for personal email and calendar
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I too and totally frustrated at not being able to edit the outlook subject line to more accurately reflect the content or to index my emails. I am sure tens of thousands of other users are frustrated as well. Change this please
Wayne M
I am also very frustrated and disappointed - this was a very useful and productive feature - why remove it?
Not being able to edit the subject on emails is a big setback. Not sure who decided this would no longer be available but they did not think of users. Not good for Microsoft to just make a change that is detrimental to customers.
As Joe stated above, this isn't just isolated to their company. This was an incredibly useful feature which helped maintain emails and processes, especially with regards to shared email boxes.
The categories option is not suitable when you are having to generate multiple numbers a day to assign to these emails. It would completely overwhelm that as an option making it unusable for anything else that you have categories for already.
For example project numbers or room bookings may not be generated until after the email has already been sent, so putting it into the body of the email isn't viable at all. Unless I reply to an email back to myself with it, then continue to do that while the whole process this is updated, which is just messy and that's how emails get mixed up, and important information in the email gets pushed down to the bottom.
With regards to the "Flagging" option can you elaborate on how I can add more information on a flagged email, and if it's unflagged say moved to completed/ticked, does that information disappear?
Precisely my frustration with the "NEW Outlook" multiple features like this that I can no longer do anymore. There are a few features I do like and I like the simplification of many things, but a big disappointment when I can no longer keep the same process I have been doing for many many years (As I am new to the "New Outlook" I am continuously finding things I cannot do), to name a few: