can't opening settings in the "new" Outlook

Anonymous
2024-03-15T12:37:24+00:00

I tried the new Outlook sind a week. So far it worked with my my 7 email accounts. I also could opening the settings window. But suddently since yesterday when I click on the settings the window is opening but empty. I only see the text "loading..." but nothing happens.

I tried to repair, reset and even uninstall and reinstall it again. Nothing helped. Even though the uninstalled warned me that all data are removed, after installing it again, all acounts were visible again... can I something delete the synced acounts in the cloud?`What can I do to be able to opening the settings again????

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2024-03-28T08:45:11+00:00

    I feel like I have to respond to this thread. Thanks @GritEverID for all the testing so far.

    After having the same issue and quickly looking through the thread. I noticed that one of my accounts had an issue with authentication, small icon on the side of the account. Once I resigned in on this account and restarted settings worked again.

    Thanks for the help

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  2. Anonymous
    2024-03-28T09:28:23+00:00

    I'm Happy that I could help. I hope this is fixed soon. I also hope that the feature of pst Files (I use it for saving old emails) and com add ins will be added too because I want to use PGP for emails again

    update 29.3.: I did more tests and at least here the reason for the settings page problem is the email exchange account where I wasn't logged in automaticly because of the two factor authentification.
    As soon as I login and restart the new outlook, the settingspage is ok

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  3. Anonymous
    2024-03-29T14:15:38+00:00

    I tried the reset, remove the folders, etc... all the suggestions provided. Nothing is working to access Settings... it continues to open a blank window and just shows 'Loading...'.

    This is obviously a break in the New Outlook and needs resolved. It is completely unusable since cannot configure any custom signatures for the accounts.

    Will follow thread for resolve from Microsoft and use Gmail in the interim.

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  4. Anonymous
    2024-03-29T18:26:01+00:00

    I had the same issue one of my accounts would not sign in and until I resolved that issue settings would not load. Once resolved settings will load.

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  5. Anonymous
    2024-03-31T18:49:16+00:00

    Unfortunately , it didnt get fixed for me . and I don't know if there's another " solution " yet .

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