can't opening settings in the "new" Outlook

Anonymous
2024-03-15T12:37:24+00:00

I tried the new Outlook sind a week. So far it worked with my my 7 email accounts. I also could opening the settings window. But suddently since yesterday when I click on the settings the window is opening but empty. I only see the text "loading..." but nothing happens.

I tried to repair, reset and even uninstall and reinstall it again. Nothing helped. Even though the uninstalled warned me that all data are removed, after installing it again, all acounts were visible again... can I something delete the synced acounts in the cloud?`What can I do to be able to opening the settings again????

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2024-03-21T12:27:45+00:00

    In the NEW Outlook the settings window displays NOTHING except the text "Loading..."

    I have tried uninstalling and reinstalling and running it in safe mode. I have tried restarting the computer.

    The only way to access settings for me is to switch back to OLD Outlook and change the settings I want and then return to NEW Outlook. Something about displaying the window is completely bugged - since a day or two ago. Probably Tuesday I think.

    Very disappointed in Microsoft. Let's get a hotfix for this out ASAP!

    Brent Goren

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  2. Anonymous
    2024-03-21T12:46:18+00:00

    Please look at my 2 Poste on page 1. For me it worked the first time with adding a new outlook profile. today the problem returned and the only was to clean up the new outlook is to delete the folder I mentioned in my last post a few moments before you wrote yours. After deleting the folder, I opened the old outlook, switched to the new one and reconnected all my accounts again. Now settings is working fine again

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  3. Anonymous
    2024-03-21T19:33:00+00:00

    Worked for me too.

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  4. Anonymous
    2024-03-22T12:53:27+00:00

    Update: One day later, the settings window can't be opened again. The workaround seems to work only temporally. @Microsoft: You really need to solve that bug soon before it is rollout for everybody!

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  5. Anonymous
    2024-03-22T13:06:33+00:00

    My account bounced right back to failing to load the settings as well. The workaround is temporary AT BEST.

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