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I tried the new Outlook sind a week. So far it worked with my my 7 email accounts. I also could opening the settings window. But suddently since yesterday when I click on the settings the window is opening but empty. I only see the text "loading..." but nothing happens.
I tried to repair, reset and even uninstall and reinstall it again. Nothing helped. Even though the uninstalled warned me that all data are removed, after installing it again, all acounts were visible again... can I something delete the synced acounts in the cloud?`What can I do to be able to opening the settings again????
Using New Outlook on Windows for professional communication and productivity
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Unfortunately , it didnt get fixed for me . and I don't know if there's another " solution " yet .
I had the same issue one of my accounts would not sign in and until I resolved that issue settings would not load. Once resolved settings will load.
I tried the reset, remove the folders, etc... all the suggestions provided. Nothing is working to access Settings... it continues to open a blank window and just shows 'Loading...'.
This is obviously a break in the New Outlook and needs resolved. It is completely unusable since cannot configure any custom signatures for the accounts.
Will follow thread for resolve from Microsoft and use Gmail in the interim.
I'm Happy that I could help. I hope this is fixed soon. I also hope that the feature of pst Files (I use it for saving old emails) and com add ins will be added too because I want to use PGP for emails again
update 29.3.: I did more tests and at least here the reason for the settings page problem is the email exchange account where I wasn't logged in automaticly because of the two factor authentification.
As soon as I login and restart the new outlook, the settingspage is ok
I feel like I have to respond to this thread. Thanks @GritEverID for all the testing so far.
After having the same issue and quickly looking through the thread. I noticed that one of my accounts had an issue with authentication, small icon on the side of the account. Once I resigned in on this account and restarted settings worked again.
Thanks for the help