can't opening settings in the "new" Outlook

Anonymous
2024-03-15T12:37:24+00:00

I tried the new Outlook sind a week. So far it worked with my my 7 email accounts. I also could opening the settings window. But suddently since yesterday when I click on the settings the window is opening but empty. I only see the text "loading..." but nothing happens.

I tried to repair, reset and even uninstall and reinstall it again. Nothing helped. Even though the uninstalled warned me that all data are removed, after installing it again, all acounts were visible again... can I something delete the synced acounts in the cloud?`What can I do to be able to opening the settings again????

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2024-05-05T20:07:22+00:00

    I have found a second workaround:

    to delete all email accounts and old informations in the new outlook, I deleted the folder

    C:\Users*username*\AppData\Local\Microsoft\Olk

    After I started the old Outlook once and switched from there to the new one. that way, I got a clean new outlook and could reconnect my accounts again and the settingspage is back too

    This workaround is working now for me on New Outlook! Thanks Grit for sticking with it.

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  2. Anonymous
    2024-05-05T19:59:29+00:00

    I have gone back to the Classic Outlook after talking to a Microsoft Tech. Hoping they will add Categories functionality to the new Outlook while they are fixing it.

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  3. Anonymous
    2024-05-05T12:32:53+00:00

    This is the solution!

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  4. Anonymous
    2024-05-04T20:05:36+00:00

    Oh my word!! You have no idea how grateful I am to you for this workaround!! I have just started a new job, and couldn't get rid of any of my old accounts, couldn't create a new email signature, couldn't do anything that involved any access to "settings" as I just got a dead or constantly buffering "loading..." message.

    I reported this to Microsoft so many times, with no reply. Thanks so much for posting this fix!!!

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  5. Anonymous
    2024-05-02T10:59:15+00:00

    Thank you so much!! This worked and fixed a number of issues I have been having in the buggy new outlook - namely, the settings page which now opens, the integration with Outlook and Onenote which now works again. And it was super quick! Appreciate you taking the time to share

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