Issues with new outlook not marking emails as read or deleting from server when I delete them

Anonymous
2024-01-04T15:00:34+00:00

In new outlook, I have mark emails as read as soon as they are opened. They initially show as read but the number of unread emails doesn't always reduce and if I select show all unread emails most of what I have read show as unread again. This is very frustrating as I then have to open all the emails again on my iphone to mark them as read. I also have an issue with deleting emails in New outlook as they still show as available on the server so do not delete on my other devices.

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2024-07-02T02:01:54+00:00

    Rebuild the outlook profile fixed the issue for me

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  2. Anonymous
    2024-07-10T12:26:03+00:00

    Hi guys, I found a fix for this bug.

    Two options, one is to repair the email account like the post said above me. You go to file>account settings>repair.

    **Note:**The Repair option isn't available if you're using Outlook 2016 to connect to an Exchange account.

    The second option is to untick the offline cache in File>account settings>change for each email account you use and suddenly the bug will be gone. You can always turn it back on afterwards and it is still fixed. Hope it works for you!

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  3. Anonymous
    2024-07-10T12:39:55+00:00

    How do you get to the file menu? I'm using the latest version of outlook (1.2024.625.600 from settings -> general -> about outlook), but I've no idea where the file menu is.

    Thanks!

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  4. Anonymous
    2024-07-12T15:58:05+00:00

    New Outlook... I have no reading pane "hide reading pane".

    Email are not marked as read in new outlook if you double click to open.

    When I single click an email it will open in a "preview" style pane, there is an "x" in the upper left that, when clicked, will close the email and the email will be marked as read.

    Is there a setting to correct the first scenario with the double click to mark as read? Habit just needs to be broken?

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  5. Anonymous
    2024-07-17T19:03:51+00:00

    This helped me, I think.

    Stay tuned.

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