Issues with new outlook not marking emails as read or deleting from server when I delete them

Anonymous
2024-01-04T15:00:34+00:00

In new outlook, I have mark emails as read as soon as they are opened. They initially show as read but the number of unread emails doesn't always reduce and if I select show all unread emails most of what I have read show as unread again. This is very frustrating as I then have to open all the emails again on my iphone to mark them as read. I also have an issue with deleting emails in New outlook as they still show as available on the server so do not delete on my other devices.

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2024-04-04T13:43:06+00:00

    HI Fabio - I came across this link having similar issues with "new" Outlook not marking messages as read.

    It seems that Outlook now has a new option to change the "read message" settings which I am not aware existed before. Follow these steps:-

    1. Go to the gear icon in the top right corner, select mail, select "Message handling".
    2. Look at the options for "Mark as read" which can be tweaked.
    3. I found that the default setting on my Outlook was to "Mark displayed items as read after 5 seconds" which I found annoying so have changed.
    4. Make sure the setting matches your preference.

    I hope this helps.

    This has been driving me crazy for months, and your answer is the one that fixed it. Thank you!

    Mine was on "Mark displayed items as read when the selection changes" by default.

    To anyone looking for exactly what to set it to, I changed mine to "Mark displayed items as read as soon as they're selected" and I also turned off "Always keep items unread unless I explicitly mark them as read [in the unread filter]"

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  2. Anonymous
    2024-04-07T11:38:38+00:00

    HI Fabio - I came across this link having similar issues with "new" Outlook not marking messages as read.

    It seems that Outlook now has a new option to change the "read message" settings which I am not aware existed before. Follow these steps:-

    1. Go to the gear icon in the top right corner, select mail, select "Message handling".
    2. Look at the options for "Mark as read" which can be tweaked.
    3. I found that the default setting on my Outlook was to "Mark displayed items as read after 5 seconds" which I found annoying so have changed.
    4. Make sure the setting matches your preference.

    I hope this helps.

    This has been driving me crazy for months, and your answer is the one that fixed it. Thank you!

    Mine was on "Mark displayed items as read when the selection changes" by default.

    To anyone looking for exactly what to set it to, I changed mine to "Mark displayed items as read as soon as they're selected" and I also turned off "Always keep items unread unless I explicitly mark them as read [in the unread filter]"

    Image

    This did not work for me. Going back to old Outlook for now.

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  3. Anonymous
    2024-04-07T12:14:07+00:00

    Image

    Jeremy,

    Is this this desktop setting you are referring to? I use only the desktop version. I am also having the "Mark as Read" issue on the New Outlook.

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  4. Anonymous
    2024-04-17T17:28:41+00:00

    I had the same issue with messages in my "Inbox" but not in my "Folders" emails - seemed a bit strange. But, I took a few minutes, made additional folders and I can "mark them as read" but on a smaller scale. Now that I don't have as many emails in my "inbox" I can use this work-around. May not work for everyone or all situations, but its a hack!

    Good Luck...

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  5. Anonymous
    2024-04-17T20:51:56+00:00

    Good joke, I wasn't even able to switch back to the old outlook though, they effed that up too.

    **** at it again using us as beta testers. And they've had decades to perfect their email client, yet all we get for our money is somebody's sorry student project.

    (Funny that the most valuable software company in the world is also the worst at writing software. For example, this form I'm using doesn't accept the name it's suggesting because it adds a comma, seriously, where's your head at ****)

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