Using New Outlook on Windows for professional communication and productivity
HI Fabio - I came across this link having similar issues with "new" Outlook not marking messages as read.
It seems that Outlook now has a new option to change the "read message" settings which I am not aware existed before. Follow these steps:-
- Go to the gear icon in the top right corner, select mail, select "Message handling".
- Look at the options for "Mark as read" which can be tweaked.
- I found that the default setting on my Outlook was to "Mark displayed items as read after 5 seconds" which I found annoying so have changed.
- Make sure the setting matches your preference.
I hope this helps.
This has been driving me crazy for months, and your answer is the one that fixed it. Thank you!
Mine was on "Mark displayed items as read when the selection changes" by default.
To anyone looking for exactly what to set it to, I changed mine to "Mark displayed items as read as soon as they're selected" and I also turned off "Always keep items unread unless I explicitly mark them as read [in the unread filter]"