Issues with new outlook not marking emails as read or deleting from server when I delete them

Anonymous
2024-01-04T15:00:34+00:00

In new outlook, I have mark emails as read as soon as they are opened. They initially show as read but the number of unread emails doesn't always reduce and if I select show all unread emails most of what I have read show as unread again. This is very frustrating as I then have to open all the emails again on my iphone to mark them as read. I also have an issue with deleting emails in New outlook as they still show as available on the server so do not delete on my other devices.

Outlook | Windows | New Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

58 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2024-10-09T15:06:34+00:00

    I am so frustrated with the new outlook!! The emails I mark as read are turning unread after a few seconds or reopening outlook. Any flags I put on emails, they disappear after some time. It feels like any of my actions on emails are not being registered. HELP PLEASE!! Been facing this since more than a month now and it has affected my productivity big time as I keep clicking on emails I have already read A THOUSAND TIMES!!!!

    Was this answer helpful?

    0 comments
  2. Anonymous
    2024-10-09T13:17:55+00:00

    Worked!!!. Thank you so much

    Was this answer helpful?

    0 comments
  3. Anonymous
    2024-10-07T20:16:45+00:00

    My workaround for this was creating a Quick Step that does both of these actions. It appears in your taskbar at the top just like the Delete button so you hit it once and it deletes the email and marks it as read.

    To create the Quick Step go to Settings -> Mail -> Quick steps and create a new quick step. I just added the "mark as read" and "move to" "Deleted items" actions and that was it.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2024-09-26T14:53:25+00:00

    Just create a new rule that processes first as a priority that marks all emails with those criterion as read, and remove the checkmark to "Stop processing rules" so it'll process the other rules after the email is marked as read

    Was this answer helpful?

    0 comments
  5. Anonymous
    2024-08-29T11:47:24+00:00

    Perfect fix, thanks. The default setting is "Don't automatically mark as Read", which really isn't helpful.

    Was this answer helpful?

    0 comments