Issues with new outlook not marking emails as read or deleting from server when I delete them

Anonymous
2024-01-04T15:00:34+00:00

In new outlook, I have mark emails as read as soon as they are opened. They initially show as read but the number of unread emails doesn't always reduce and if I select show all unread emails most of what I have read show as unread again. This is very frustrating as I then have to open all the emails again on my iphone to mark them as read. I also have an issue with deleting emails in New outlook as they still show as available on the server so do not delete on my other devices.

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2025-01-07T10:05:54+00:00

    Thank you !!

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  2. Anonymous
    2025-01-07T09:41:17+00:00

    I fixed it a few weeks ago. For some reason it was set that way by default. You just go into Settings > Email > Message Handling and tick 'mark displayed items as read as soon as they're selected.' Not great user experience to have that unticked from the get-go... but at least it's an easy fix if you know where to go.

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  3. Anonymous
    2025-01-07T09:28:08+00:00

    same happening me. Marked as read, then showing unread. Very poor.

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  5. Anonymous
    2024-10-19T15:58:55+00:00

    This KILLS me too. Lol

    Can’t figure out how and why the default MAIL app on iPhone marks unread messages that you delete as READ automatically, yet Microsoft can’t make this simple request happen. Super frustrated because the outlook app on iPhone is amazing…. Please figure this out, Microsoft. I just want to swipe unread messages to trash while having them automatically marked as read.. just like the default mail app can do

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