Issues with new outlook not marking emails as read or deleting from server when I delete them

Anonymous

In new outlook, I have mark emails as read as soon as they are opened. They initially show as read but the number of unread emails doesn't always reduce and if I select show all unread emails most of what I have read show as unread again. This is very frustrating as I then have to open all the emails again on my iphone to mark them as read. I also have an issue with deleting emails in New outlook as they still show as available on the server so do not delete on my other devices.

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Anonymous

2024-02-12T18:35:37+00:00

Same here, new outlook not syncing properly.
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Anonymous

2024-02-10T00:52:23+00:00

Hi

Same issues as above using desktop application.

Something that was marked as Read once it gets moved to another folder becomes Unread. Really, really, frustrating.

I have several different emails attached to the New Outlook. I used to be able to move mail between them. I can no longer do that. It means i have to use email on my phone to move them around.

My phone and computer use to be able to remain in sync. With the new version it doesn't

I lost an email I'd been working on for a few hours last night. For some reason it had not created a draft and it was not in my deleted folder.

As I'm writing this New Outlook as frozen and I'm going to have to use Task Manager to kill the application. This is the second time it has done this. FYI I think it was because I pressed Download on an email that was in a separate screen and previewing the attachment.

I have never seen an upgrade to software that has been so bad. They've taken what was a great application to use to something that is not worth using.

Unfortunately, I can't go back to the old version so I'm going to have to change email applications. IF they allowed the option to get the old version online again, I'd be happy.

Such a shame.

Regards

Alison
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Anonymous

2024-01-31T18:41:46+00:00

Yes, I have the same problem.

The New Outlook somehow deteriorates the user-experience than the earlier version. Another example is

* Earlier outlook allowed copy attachments between emails, using standard right-click -> copy and then paste in new email.

* New outlook does not have this.

I'm switching back to earlier Outlook as that was much simpler and faster. Newer Outlook is cheesy but lacks useful features and is slow.

Regards,

Pekon
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Anonymous

2024-01-18T12:18:27+00:00

Hi,

I have the same problem use but the mark as read doesn't work...

Any help from Microsoft?
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Anonymous

2024-01-09T19:35:03+00:00

Landed here after a brief web search.
I've been experiencing the same issue as above, for the last two weeks.
I use exclusively Outlook desktop, with the "New Outlook" feature turned on.
Most, but not all, of the emails I got in the last week are marked as unread. If I read them or mark them as read manually, they just switch back to unread after a few seconds, or as soon as I switch Outlook folders or restart the app.

The only temporary workaround I've found is to open the classic Outlook app, mark the emails as read, and then open the "New Outlook" one, then it is all marked as read.
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