Issues with new outlook not marking emails as read or deleting from server when I delete them

Anonymous
2024-01-04T15:00:34+00:00

In new outlook, I have mark emails as read as soon as they are opened. They initially show as read but the number of unread emails doesn't always reduce and if I select show all unread emails most of what I have read show as unread again. This is very frustrating as I then have to open all the emails again on my iphone to mark them as read. I also have an issue with deleting emails in New outlook as they still show as available on the server so do not delete on my other devices.

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2024-02-10T00:52:23+00:00

    Hi

    Same issues as above using desktop application.

    Something that was marked as Read once it gets moved to another folder becomes Unread. Really, really, frustrating.

    I have several different emails attached to the New Outlook. I used to be able to move mail between them. I can no longer do that. It means i have to use email on my phone to move them around.

    My phone and computer use to be able to remain in sync. With the new version it doesn't

    I lost an email I'd been working on for a few hours last night. For some reason it had not created a draft and it was not in my deleted folder.

    As I'm writing this New Outlook as frozen and I'm going to have to use Task Manager to kill the application. This is the second time it has done this. FYI I think it was because I pressed Download on an email that was in a separate screen and previewing the attachment.

    I have never seen an upgrade to software that has been so bad. They've taken what was a great application to use to something that is not worth using.

    Unfortunately, I can't go back to the old version so I'm going to have to change email applications. IF they allowed the option to get the old version online again, I'd be happy.

    Such a shame.

    Regards

    Alison

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  2. Anonymous
    2024-03-16T22:09:09+00:00

    The only workaround that I have found to work 100% of the time is:

    1. Open the email completely (double click to open it in a new window).
    2. Use the 'Read / Unread' button at the top.
    3. Close the email window.

    Every other solution people have proposed has not worked, or if it did, 5% of the time it would partially work. Some emails would remain read, while others would revert back to unread. This new version is completely broken, in my opinion.

    This is such a cumbersome workaround for anyone that gets a fair amount of emails each day. It should be a priority one issue for the devs, but I guess not.

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  3. Anonymous
    2024-03-19T17:47:25+00:00

    None of the "Message handling" options address the option that I want to use (and, it seems. that others on this thread want): mark as read after user has opened the email. Hovering/selecting or waiting 5 seconds don't actually mean I have read the email. I tried unchecking the box for "Keep unread unless I explicitly mark as read" but that didn't help. Microsoft, why? Please fix this.

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  4. Anonymous
    2024-03-04T17:42:21+00:00

    I really dislike the "New" web based outlook.there are so many issues and missing features

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  5. Anonymous
    2024-01-18T12:18:27+00:00

    Hi,

    I have the same problem use but the mark as read doesn't work...

    Any help from Microsoft?

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