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In new outlook, I have mark emails as read as soon as they are opened. They initially show as read but the number of unread emails doesn't always reduce and if I select show all unread emails most of what I have read show as unread again. This is very frustrating as I then have to open all the emails again on my iphone to mark them as read. I also have an issue with deleting emails in New outlook as they still show as available on the server so do not delete on my other devices.
Using New Outlook on Windows for professional communication and productivity
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Just create a new rule that processes first as a priority that marks all emails with those criterion as read, and remove the checkmark to "Stop processing rules" so it'll process the other rules after the email is marked as read
Perfect fix, thanks. The default setting is "Don't automatically mark as Read", which really isn't helpful.
Good afternoon,
I found that unless you open up update and select the Advanced options, then ensure that the selection "Receive updates for other Microsoft products" is turned on and then run update and a lot of updates will happen and should fix the issue, it won't do the update that fixes the issue if this switch is off.
I hope this helps.
This helped me, I think.
Stay tuned.
Hi guys, I found a fix for this bug.
Two options, one is to repair the email account like the post said above me. You go to file>account settings>repair.
**Note:**The Repair option isn't available if you're using Outlook 2016 to connect to an Exchange account.
The second option is to untick the offline cache in File>account settings>change for each email account you use and suddenly the bug will be gone. You can always turn it back on afterwards and it is still fixed. Hope it works for you!