Contacts Missing From "New" Outlook After Upgrade From Windows Mail

Anonymous
2023-11-11T03:42:45+00:00

My contacts are gone. I upgraded to the "new" outlook a couple months ago and now realize I have no contacts. I tried looking for a CVS file but I found none. I tried reverting back to Outlook 2019 but still no contacts. Please note, I upgraded from Windows Mail. I never used Outlook 2019.

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2024-04-26T16:47:11+00:00

    This doesn't help me as it seems the new outlook completely removed the old outlook. Windows mail does not show my contacts either. The old outlook desktop is just gone. So I can't even see my contacts to copy them

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  2. Anonymous
    2024-04-26T13:09:20+00:00

    Sorry to hear! Don't waste your time waiting for Microsoft to fix or answer. I'm afraid all you'll receive is rhetoric and/or crickets

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  3. Anonymous
    2024-04-26T08:29:50+00:00

    You should have the option to revert to Windows Mail with a switch top right that you used to get Outlook. If that did not work there is an alternative route elsewhere in this thread. Once you are back, I had no other option than writing them out by hand, switching to Outlook and entering them as new contacts. None of the other suggested options were either available or worked.

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  4. Anonymous
    2024-04-25T20:22:11+00:00

    I am so lost. I had no idea when the new outlook mail launched it would permanently shutdown my old outlook stand alone application! I have very important business contacts I can no longer access. The old outlook simply will not launch any longer! I tried going and switching the default app as was suggested and it still will not launch. I also saw mentioned to click some funnel shaped thing and don't see that either. However I did check off the recent and no contacts magically appeared like the did for other people. I NEED my contacts! Please Help!!!

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  5. Anonymous
    2024-04-25T17:08:14+00:00

    Your response did not tell me how to transfer my contacts to the new Outlook. My contacts fit the gmail, yahoo, Microsoft requirements. So????

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