Contacts Missing From "New" Outlook After Upgrade From Windows Mail

Yes. That's standard Microsoft app behavior. It's not supposed to work as expected. Why would you expect that?

Case in point: I have a contact in Desktop Outlook via Exchange server that I had changed their name last week. It appears in the Desktop app as expected. I view that same contact in the Web version of Outlook and lo and behold, it's still under the same name prior to my changing it. SURPRISE!!!!!!!!!!

When I enter a new contact in Outloojk it disappears when I try to add it

Ya, one would think, BUT, when using Microsoft stuff, it's typically not one would expect when considering standard,normal, everyday functionality. I no longer use Outlook 365 desktop app or Android app. You can't even search for a contact if the search text is not where Outlook thinks it should be. Other free, standard email apps/programs have no problem returning hits. It's only 2024.

I was using outlook before and all my contacts were stored in the contacts folder of the main email account associated with it. I thought if I updates those contacts would still be there.

Most are stored on another app on my phone, but I hate adding each individually on my outlook on my computer.

Glad it helped!👍