Contacts Missing From "New" Outlook After Upgrade From Windows Mail

I cannot believe someone is so STUPID to create a "NEW OUTLOOK" then force people to use it but it DOES NOT import the contacts from the old outlook. This is why I ended my 40 year career in IT, no one knows **** they're doing anymore, they are sloppy and careless... (Think Crowdstrike update). All that aside, the options thus far seem to SUCK!!

Hi, My M365,

I completely agree*!* It's arrogance and greed matched with utter incompetence! That is why I am still stubbornly continuing to use my Mail app on Windows 10! I will "upgrade" (or so they call it) my operating system and mail apps when I know the new stuff is working with only a few minor bugs... or they force me off as they're threatening to do starting autumn 2024.🙄

Although I suspect this is all just a ploy to force us onto Web-based Software-as-a-Service (SaaS) apps for which they can charge us ongoing monthly usage fees--rather than the one-off payment licence I prefer--the latest Microsoft justification is that this new Web-based Outlook is to close some security holes in the desktop Mail app.🤨

Periodically, I have been checking whether the "new" Outlook was working to my satisfaction, then reverting. But, as Microsoft has yet to prioritise making an offline mail-contacts-calendar app under the new regime😠--I'm staying put. Like many more than the Web-privileged MS developers, I don't always have Internet access, so need offline access (and preferably also copies), including the ability to efficiently write drafts, connecting to the Internet only to actually send and receive.

Fortunately, I discovered that by simply deleting the New Mail app, I could shut off the irritating inefficient forced switching to new Outlook--then having to switch back sending feedback with containing ever more all caps! I suspect I'll have to keep deleting any new installations that may come with (equally annoying) monthly updates. But so far, so quiet.🤞

Best of luck!

LostInSpace88

Thanks for your 2 cents. How do I get back to the pc base outlook.

I have tried the switch at the top right had corner and it comes back with cant find PST file.

It is a bit hard to remember what I did exactly, but it came down to:

• When I opened contact, I only saw favorites . Favorites was empty
• I removed favorites,
• boom. All my contacts appeared

This worked for me. Went into Windows Mail/Contacts/Settings/Filter Contacts and found that Recent Contacts was not ticked. Ticked it and my contacts returned. How it got turned off is a mystery as I had never been in this area before. However, this was when I reverted to the 'old' Windows Mail. I have since updated to Outlook without a problem.

Later - I spoke too soon. My contacts did not appear in Outlook when I changed to that. I tried every solution offered by the net but none of them applied to my Tiscali account. In the end I was obliged to revert to the old Mail, write them out by hand, update to Outlook and enter them as New contacts. Total pain.