Contacts Missing From "New" Outlook After Upgrade From Windows Mail

Anonymous
2023-11-11T03:42:45+00:00

My contacts are gone. I upgraded to the "new" outlook a couple months ago and now realize I have no contacts. I tried looking for a CVS file but I found none. I tried reverting back to Outlook 2019 but still no contacts. Please note, I upgraded from Windows Mail. I never used Outlook 2019.

Outlook | Windows | New Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-04-13T08:37:47+00:00

    Yes, this is insane. It's a Microsoft thing. Click "Subscribe" to Unsubscribe. ...Hope this helps and GOOD LUCK. :-)

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  2. Anonymous
    2024-04-06T09:00:27+00:00

    Sorry, don't know. I have been able to switch forward and back in the past and had to to recover my Contacts (and write them out by hand!).

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  3. Anonymous
    2024-04-05T20:38:50+00:00

    I have a question for you. I got a new Dell Laptop.

    Added my AOL account initially and then added a gmail account I have.

    I am using the new outlook.

    I dont seem to have a contact address book for the gmail account available.

    The contacts I have just work with the AOL feed.

    Any thoughts?

    ******@aol.ocm

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  4. Anonymous
    2024-01-25T23:04:46+00:00

    I tried several approaches to no avail until I found this one: How to recover contacts in outlook after windows10 update? (stellarinfo.co.in) The first several methods they suggest did not work for me...but this is the one that recovered all my contacts for me:

    The link shows the step-by-step instructions with screenshots...if you don't need those here are the steps.

    2. Create another Outlook profile

    After installing Windows updates, it may sometimes happen that some of the necessary Outlook files or metadata move to another folder. Due to this, Outlook contacts may go missing after the migration to Windows 10 and 11. To overcome this issue, try recreating the Outlook email profile on your Windows system. Recreating the Outlook profile creates another Offline Outlook Data File (.OST) which is a synchronized copy of your mailbox data stored on the server. Thus, this may help you retrieve the Outlook missing contacts.****

    You can create a new Outlook profile by following the steps given below:

    Launch Control Panel on your Windows system

    1. Click Mail then select Show Profiles.
    2. Click *Add,*give a name to this profile and click OK. [CAUTION]: Don’t click Copy button as it’ll copy the existing data from older profile to the new one that you’re creating. AND Don’t delete your previous Outlook profile until your new Mail Profile is ready and working as expected.
      3. On the window that opens, enter your name, email address of the affected email account, and password (if prompted
      
      1. **[IMPORTANT]:**To avoid setting up the Outlook profile manually, select Email Account option instead of Manual Setup

    [NOTE]: This window would look a bit different if you’re using Outlook 2007, or Outlook 2010. If you’re using any of these versions, you’d see a Password field in addition to Name, and Email Address fields. To proceed, provide a password in that field.

    5. Click Next, and follow the on-screen instructions to finish the automatic setup of the Outlook profile.
    
    1. Launch the Control Panel once again ... [I didn't have to the SHOW PROFILES was visible for me]
    2. select> Show Profiles >> Choose Prompt for a profile to be used and click OK. This setting helps you choose and open an Outlook profile out of the multiple profiles that you may have created.... [I SELECTED THE ONE I JUST ADDED/NAMED]
    3. Close Outlook and relaunch it
    4. Select the newly created profile to load
    5. Check if you’re able to see the contacts

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  5. Anonymous
    2024-01-17T14:41:14+00:00

    Outlook is asking for my IMAP to add my contacts. Never had that done before and do not know it.

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