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My contacts are gone. I upgraded to the "new" outlook a couple months ago and now realize I have no contacts. I tried looking for a CVS file but I found none. I tried reverting back to Outlook 2019 but still no contacts. Please note, I upgraded from Windows Mail. I never used Outlook 2019.
Using New Outlook on Windows for professional communication and productivity
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
What the hell are your idiot, insipid primates doing???? can't find contacts What a poor operation for the common person Just fix my email and don't respond. Getting real sick of this microsoft operation
Hi Diane
Similar problem. I tried to switch to the new Outlook from Windows mail but it said it could not do so with my provider @tiscali.co.uk. So I switched back but my Contacts list is empty. However, if I start typing a contact the full email address appears. But in the absence of the list I cannot edit a contact. Adding a new one just gives me a contacts list with that single name in it. Where have they gone and how do I get them back, please?
An email client with no visible contacts list? Contacts are at the very heart of emails! Never mind a "work in progress", it's an absolute heap of junk - apart from the contacts issue, it's slower to load and over-complicated. Whatever business users might be perceived to need, there are millions of ordinary users who simply do not need an all-singing, all-dancing integrated suite. And to force us to use it, you withdraw support for the old email client.
Shame on you, Microsoft, for expecting your (forced) "customers" to accept a substandard product.
I have no idea what you mean by this reply!!! All I want is my eamail list to be there so I can look over and find who I want to reply or send to!!! Maybe the brightest and best of the compter whizzzs who run your organization should think of some simple plane for us old folks who are not computer whizzes and set it up so it is simple like the last ones\
thanks
Hi, I'm Diane and I'm happy to help you today.
Who is your email provider? The only contacts you'll have in the new Outlook at this time are ones in Microsoft accounts, gmail, yahoo, and icloud.
New Outlook doesn't support importing or local cache so you can only use contacts stored in mailboxes.
If you were using Mail before, you need to go back to it to get the contacts.
If you want to switch back and the switch is missing in the title bar, this article has the instructions to revert to Windows mail or Outlook for Windows: https://support.microsoft.com/office/toggling-out-of-the-new-outlook-for-windows-preview-ec102b39-5727-418e-ae1f-a1805434640c
The new Outlook is a work in progress - you can leave feedback and suggestions in the Feedback forum. Or, if a suggestion exists, vote for and comment on it. https://feedbackportal.microsoft.com/feedback/forum/89a8afa3-2e1c-ec11-b6e7-0022481f8472
Let us know how it goes, we're here to help you further if needed.
-- Diane