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I have a recurring email that continues to go to "junk" when I confirm it is "safe." I use Microsoft Outlook
Using New Outlook on Windows for professional communication and productivity
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have gmail email addresses and have set up POP accounts with those gmail addresses in Outlook to receive my emails. I don't use email forwarding.
I removed the problematic account by going into Files and then Account Settings and then deleting the account related to the email address and then added it.
ah ok thank you, I'll have to try and look into how to do that (I'm not very technical minded!).
Thanks.
How many years and posts now and NO ANSWER FROM MICROSOFT!!! That is just unacceptable. It's amazing that they just do not care how much they inconvenience people regardless of all the money we pay them for service. Time to switch.