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I have a recurring email that continues to go to "junk" when I confirm it is "safe." I use Microsoft Outlook
Using New Outlook on Windows for professional communication and productivity
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I am not a gambling person but, in this case, the Rules work (the emails go from Junk to Inbox) and (in my mind) I can picture savoring the froth.
And then they bounce back into Junk.
Maybe a beer called 'Pyrrhic Victory' would be appropriate.
Yes, I agree with you.
It is a year later in this thread, and my outlook is behaving the same way with a vengeance. It defeats the purpose of junk filtering if we have to read through the junk folder every day for important emails. My guess is that an dumb and overactive AI has overidden the simple logic of checking against safe and non-safe sender lists.
Absolutely. This is a serious bug and Microsoft needs to fix it.
I fixed mine
Don't stop there...how?