Email keeps going to junk folder even after I say it's safe.

Anonymous
2024-04-09T21:07:14+00:00

I have a recurring email that continues to go to "junk" when I confirm it is "safe." I use Microsoft Outlook

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2024-08-15T18:42:23+00:00

    Hi Reynaldo, I am still having this issue, I have turned off all filters for Outlook and it still automatically sends this one email to junk. Any ideas on how to fix this? I am using the old outlook, not really interested in using the new one.

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  2. Anonymous
    2024-08-21T12:46:04+00:00

    Same issue here. Safe sender allowed , safe domain allowed and still goes to spam. Junk filtering turned off.

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  3. Anonymous
    2024-08-21T15:54:46+00:00

    Thanks Jay for your sharing your experience. Mysteries abound in Cyberspace...lol

    Bob

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  4. Anonymous
    2024-08-26T23:41:21+00:00

    I have the same problem on a desktop computer running MS Outlook 2019...email from a trusted source being sent to spam, even though I have tried everything you recommended. Not only that, but when I move the email from spam to inbox, Outlook moves it back to spam. What's going on???

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  5. Anonymous
    2024-08-27T15:48:36+00:00

    Thanks Renaldo,

    I no longer use that contact. Hopefully others having the same issue can be helped with your suggestions.

    Bob

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