Outlook | Windows | New Outlook for Windows | For business
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I have the same problem for months...
I had hope I would find a solution there...
Email keeps going to junk folder even after I say it's safe.
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Anonymous
I have a recurring email that continues to go to "junk" when I confirm it is "safe." I use Microsoft Outlook
Outlook | Windows | New Outlook for Windows | For business
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
113 answers
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Anonymous
2024-12-28T11:16:40+00:00 -
Anonymous
2025-01-03T01:53:23+00:00 6 pages of Bull$... about this and no solution. Windows 11 Outlook Microsoft 365 not the new outlook dumb app but actual program. RT Click>Report,>Not Junk Says it'll be added to safe sender and it disappears. They go to the inbox as I've seen. The message disappears and then goes back to the Junk Email folder. MS is terrible.
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Anonymous
2025-01-08T16:20:29+00:00 Microsoft are you going to address this with a real solution for both PC and MAC users??? I'm missing vital information and it is affecting my work at this point. I have had to check junk for months as a normal part of my morning, not only are external senders being sent to junk but internal partners so I'm missing emails during the day! Unacceptable.
There are 6 pages of "same issue" with no solution!!
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Anonymous
2025-01-08T16:22:47+00:00 Microsoft are you going to address this with a real solution for both PC and MAC users??? I'm missing vital information and it is affecting my work at this point. I have had to check junk for months as a normal part of my morning, not only are external senders being sent to junk but internal partners so I'm missing emails during the day! Unacceptable.
There are 6 pages of "same issue" with no solution!!
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Anonymous
2025-01-15T09:33:01+00:00 I am having this issue for years now. Certain mails constantly going to spam folder in Outlook 2019. Can unspam them, put on white list, whatever. Same issue again.
Ridiculous that Microsoft is ignoring this bug. Time for a new mail-client!