Email keeps going to junk folder even after I say it's safe.

Anonymous
2024-04-09T21:07:14+00:00

I have a recurring email that continues to go to "junk" when I confirm it is "safe." I use Microsoft Outlook

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2024-08-21T15:54:46+00:00

    Thanks Jay for your sharing your experience. Mysteries abound in Cyberspace...lol

    Bob

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  2. Anonymous
    2024-08-21T12:46:04+00:00

    Same issue here. Safe sender allowed , safe domain allowed and still goes to spam. Junk filtering turned off.

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    10 people found this answer helpful.
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  3. Anonymous
    2024-08-15T18:42:23+00:00

    Hi Reynaldo, I am still having this issue, I have turned off all filters for Outlook and it still automatically sends this one email to junk. Any ideas on how to fix this? I am using the old outlook, not really interested in using the new one.

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    8 people found this answer helpful.
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  4. Anonymous
    2024-08-15T18:19:07+00:00

    Same here Jay. Turns out I no longer need that contact. Hope you find a solution! Thanks for sharing. Bob

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    2 people found this answer helpful.
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  5. Anonymous
    2024-08-15T17:14:29+00:00

    Hello, I am having the same issue with just one email sender. No matter what I do it automatically goes to junk, when I bring it back to my inbox it stays for a minute and then goes right back to junk. frustrating, I have tried everything to accept this customer's email.

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    20+ people found this answer helpful.
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