Email keeps going to junk folder even after I say it's safe.

Having same issue with my CEO. Tried everything but my emails still go to junk. Seemed to happen when I went to France. I'm back but still having same issue. So frustrating when none of the suggestions work.

I have this same issue and I tried all recommended solutions including clicking on "It's not Junk", but the system keeps sending it back to junk. We had our power cut off as I missed the e-bill and missed important legal documents. Both from senders I had received normally for years prior.

Please let us know when you fix this issue cause this is important for many!!!!

I haven't read the whole thread tbh, but my understanding is that Outlook mail flags mails as spam on the server side. So most settings just don't do anything at all. I have everything Apple and use the native mail apps, my mom uses the outlook apps. We have the same issue, so it doesn't even matter which app you're using because it's outlooks servers that makes the decision whether it's spam or not even before. the mail client receives it..

The most important mails go into junk but sometimes fishing gets through as if it's real somehow. This has been going on for years, with usually some small periodes where a large number of emails from addresses which normally are delivered just fine suddenly get send to junk, but last weeks I've had many important mails go to junk right away. A bill from my dentist, 2 mails about a submission to a hospital to name a few. I am lucky I can set up that I still receive notifications from the spam box on my iPhone but I still keep missing important emails.

This is getting insane, Microsoft. I've been using 'Hotmail' for years but I'm almost being forced to migrate everything to another mail server.

What is now really stunning is that as Microsoft has applied the NEW Outlook to my laptop, it is still sending items to the junk folder! Especially crazy as now you move an email to the inbox and a popup states "no longer send emails from ... to the junk folder" - it doesn't work at all! One would think they would fix this upon release of a new build. Also, true junk still gets to my inbox even after I report it. Useless, but I just like using Outlook, so I'm stuck with their garbage filtration.

Hello, I was able to get one of the client's email to get through without being sent to Junk, If you are using the connection to your phone for Outlook try to change the preferences in the phone Outlook, It did work for one of my clients.