Email keeps going to junk folder even after I say it's safe.

Ive had this issue ever since I switched to outlook.com for personal emails. It seems its only getting worse. Literally all new emails (unless i have received an email from them before) are heading straight to junk. This includes bank communications, job application updates, government/local body emails and everything. My wife also has the same issue with outlook.com address. MICROSOFT YOU'RE DIGGING YOUR OWN GRAVE BY IGNORING. We're all switching away if you are continuing to ignore and not relaxing your spam policies. I'm guessing they are using us as test cases to create spam signatures to be used for their commercial Office 365 offerings.

Hello,

I am having the same exact issue. I have tried absolutely everything to try and get legit emails to stop going into the junk folder. I have turned off junk mail filtering and it still does not work. I have added all of the emails to my trusted emails. I have clicked on "Not Junk", Send to Inbox, etc.

Absolutely nothing works. I am missing important emails from my bank, my cpa and from my clients. I try to look at the trash folder daily, but it is very easy to forget.

Please help!

Thank you,

Bernadette

I have the same issue on several email addresses that I have said is safe.

Same here, including the domains I'm missing important emails because of this.

I have the same issue on several email addresses that I have said is safe.

I have the same issue. I have done everything and cleared everything and it still goes to junk! so annoying . Has there been any solution to this? I am slowly migrating all my emails to another server that does not have this issue. Microsoft has to fix this!