Email keeps going to junk folder even after I say it's safe.

Hi all, this same problem is for me as well and it's getting really frustrating, important system admin messages get into junk and I'm getting problems out of it. Is there any way to elevate this issue to someone in MS who actually would consider responding?

Not really.

I have been adding all of the emails that are getting blocked to my Outlook Contacts. I am hoping that might work. I talked to someone the other day that had the same issue and they found no solution. I can't understand how pushing "not junk," "do not block sender," etc. does not work. I am not sure adding everyone to my contacts will work, but it is the last thing I can think of.

Good Luck!!!

It seems like I've joined the club. I've done those steps you mentioned, tried rebooting my system (many times). And my bcc'd email to myself always end up in my junk/spam folders. I have a couple different email accounts no matter which account I've sent my bcc'd email to, it goes to junk/spam.

To explain further... I have my own domains. So when bcc'ing from my domain #1 to myself at domain #1 it goes to junk/spam. When simply emailing from domain #1 to my other domain #2 it also goes to the spam/junk folder.

It's very frustrating.

Any fixes yet?

I'm having to 'create rules' for everything I want to keep!

It's affecting all subscriptions, work emails, official emails and usual junk emails are mixed in and I've missed some that I needed because I have to filter through them all!

Surely there must be a simpler way to fix this

I have exactly the same issue, when I start Outlook everything goes into Junk. I believe it is client side, rather than server, as if Outlook is not running it does not happen on my phone. Once Outlook is started and running, most email arrives successfully.