Using New Outlook on Windows for personal email, calendar, and contact management
Hi Don, I have Microsoft Office Home and Business 2021 which is an outright purchase. When I tried contacting Microsoft support, this message came up:
“Chat with a support agent
You're currently using a free email account.
If you switch to a paid Microsoft 365 subscription, you can chat with a Microsoft support agent. Select 'Get Microsoft 365' to view plans and pricing.”
Say what??? All I want is for the Microsoft Editor to work (not greyed out) and I get this! The Microsoft version I have came with Outlook and I have paid for it. This is outrageous - that we are unable to get any support from Microsoft and have to rely on public goodwill to get by. FOR GOODS we PAID Microsoft for.