Sharing from Word to Outlook still opens the old Outlook and not the new one so the emails are not sending.

Anonymous
2024-03-05T02:25:58+00:00

Have upgraded to the new Outlook.

I used to be able to easily share a word doc or pdf version as an attachment onto email.

It currently still loads up the old outlook when using this feature. i want it to open up the new outlook when using the share feature on word.

Outlook | Windows | New Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

83 answers

Sort by: Oldest
  1. Anonymous
    2024-05-02T22:30:25+00:00

    Same issue, I have updated the default apps and it still attempts to load outlook 2016 instead. highly frustrating

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-05-03T11:14:20+00:00

    Just a heads up everyone. Microsoft, DOES NOT CARE that we are all having the same problem with their software that they pretty much force on us. We will just have to wait until somebody over there gets off their fat butts and adds a line of code to fic the problem.

    Was this answer helpful?

    9 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-05-14T12:28:27+00:00

    this is embarrassing, please fix this.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-05-22T19:43:52+00:00

    Plusing up the problem. I have had multiple important emails never be received due to sitting in the outbox of the old app. Very frustrating and consumers deserve a solution

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-06-07T08:06:05+00:00

    Same problem. @Microsoft when can we expect a solution

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments No comments