Sharing from Word to Outlook still opens the old Outlook and not the new one so the emails are not sending.

Anonymous
2024-03-05T02:25:58+00:00

Have upgraded to the new Outlook.

I used to be able to easily share a word doc or pdf version as an attachment onto email.

It currently still loads up the old outlook when using this feature. i want it to open up the new outlook when using the share feature on word.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2024-04-17T01:15:29+00:00

    Is there an update yet?
    Would have thought of all the advancements Microsoft is making, this would be in the easy basket, and high on the user experience list.

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  2. Anonymous
    2024-04-30T09:57:59+00:00

    Hi,

    I had the same issue with Outlook and sharing from PowerPoint, how I resolved it:

    Click on your Windows Start button

    Click on Settings

    Select Apps

    Select Default apps

    Where it says Set defaults for application, use the search apps function

    Look for "outlook (new)"

    Click on Outlook (new)

    Now for every file type or link type you see in this screen, change the default from Outlook to Outlook (new)

    This should resolve your issues.

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  3. Anonymous
    2024-04-30T10:28:46+00:00

    Thanks Julian but I've already done that and still have the same issue.

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  4. Anonymous
    2024-05-01T15:37:42+00:00

    adding one more to the list..would love a solution here.

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  5. Anonymous
    2024-05-02T20:21:21+00:00

    It would be great to have the share attachment option work from Word to OutLook (new), however if you use OneDrive to share instead it works fine.

    Hoping for OutLook (new) to facilitate the shared attachment option soon.

    I have updated all default apps but the old OutLook still holds some defaults that cannot be changed, yet.

    Thanks

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