Sharing from Word to Outlook still opens the old Outlook and not the new one so the emails are not sending.

Anonymous
2024-03-05T02:25:58+00:00

Have upgraded to the new Outlook.

I used to be able to easily share a word doc or pdf version as an attachment onto email.

It currently still loads up the old outlook when using this feature. i want it to open up the new outlook when using the share feature on word.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-04-08T03:37:34+00:00

    This worked for me, thank you! All I had to do is toggle off new outlook, then add my hotmail account (Yes I still have a hotmail account from college). After it loaded all the stuff it needed to load I toggled on the new outlook switch in the top right corner and all my emails were there and I was able to share my documents via the new Outlook. It worked for me.

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  2. Anonymous
    2025-04-14T14:15:09+00:00

    this worked!! thanks

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  3. Anonymous
    2025-04-18T13:06:38+00:00

    Hi Tarell,

    Do you know what I can do if the switch that says "Try the new Outlook" doesn't appear? Is there a way to work around that?

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  4. Anonymous
    2025-04-25T01:36:42+00:00

    This happened to me and I already "sent" my message - is there any way to retrieve it? I didn't save it so now I have to retype a very long email because it didn't actually send

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  5. Anonymous
    2025-05-15T14:49:38+00:00

    I had a user today with the same issue. To fix the issue I used the toggle to switch back to Classic Outlook. Then I switched it back to New Outlook and it resolved the issue. Shared word documents are now opening in the New Outlook.

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    3 people found this answer helpful.
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