Sharing from Word to Outlook still opens the old Outlook and not the new one so the emails are not sending.

Anonymous
2024-03-05T02:25:58+00:00

Have upgraded to the new Outlook.

I used to be able to easily share a word doc or pdf version as an attachment onto email.

It currently still loads up the old outlook when using this feature. i want it to open up the new outlook when using the share feature on word.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-03-26T14:29:52+00:00

    Click the switch? Please explain what I'm supposed to do.

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  2. Anonymous
    2025-03-28T08:15:49+00:00

    Still not fixed?!

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  3. Anonymous
    2025-03-28T08:23:33+00:00

    I had to try a few times but it now finally works. Log out of New Outlook, open Classic Outlook, do the switch to New Outlook again.

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  4. Anonymous
    2025-03-28T12:09:08+00:00

    There should be a switch in the top right-hand corner of Classic Outlook that says "Try the new Outlook"

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  5. Anonymous
    2025-03-31T15:19:07+00:00

    This fixed the problem in our office.

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