Sharing from Word to Outlook still opens the old Outlook and not the new one so the emails are not sending.

Anonymous
2024-03-05T02:25:58+00:00

Have upgraded to the new Outlook.

I used to be able to easily share a word doc or pdf version as an attachment onto email.

It currently still loads up the old outlook when using this feature. i want it to open up the new outlook when using the share feature on word.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2024-10-23T07:14:26+00:00

    Great to see Microsoft taking all this user feedback seriously and has their brightest team of wizards on this. I am sure it will be resolved in no time at all.......... baahahhahahahaha

    Come on Microsoft, releasing skin over products band aided together rather than ground up build products was always going to catch you out.

    Please action a fix ASAP.

    We are all waiting eagerly.

    Regards, Marcus

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  2. Anonymous
    2024-10-23T06:59:57+00:00

    Dear Microsoft,

    October is almost over and still the feature does not work, please, it is really frequently used and crucial for the daily work of some of the users

    Please fix the bug

    p

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  3. Anonymous
    2024-10-21T23:18:26+00:00

    i have new outlook installed

    and all default file extensions are attached to it. But when I click SHARE button in WORD it is trying to install OUTLOOK 2016 !!

    1. Common, it is end of 2024 now! 8 years passed!
    2. I cannot use outlook 2016 because i use Gmail server and stupid 2016 cannot connect to it!

    I don't want to waste my time by trying to manually set up POP server for google

    I rather stop using office 365 or new outlook all together and go back to simple gmail in the browser

    it is shame to release new office 365 and don't have simple Share button working with installed email app

    it is even bigger shame to be able to fix it for more than a year after this issue been reported.

    so disappointing, Microsoft!

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  4. Anonymous
    2024-10-08T13:51:02+00:00

    Microsoft, I rely on this function several times daily, so we urgently need a fix!

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  5. Anonymous
    2024-10-02T20:09:17+00:00

    The Outlook Team added this on the roadmap as https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=397094

    When it rolls out it will first go to Targeted Release for 30 days before it goes to general production. If you want this feature when it first goes out ask your Tenant Admin to add you to Targeted Release, Set up the Standard or Targeted release options - Microsoft 365 admin | Microsoft Learn.

    Capturing the status from today:

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