Sharing from Word to Outlook still opens the old Outlook and not the new one so the emails are not sending.

This is still an issue in November 2024. Why is this still a thing? we are pushed towards using the new system (which is basically just outlook online but in a desktop app, with all of the missing features the online version has!!) and now we cannot use essential business features such as sharing directly from the office app, and performing a "send / receive"!! why can we also not bulk move emails from the inbox to a folder, we have to check mark each email to move them (why can we not just sort by sender then grab the sender name like in old outlook?)

Overall a backwards step by Microsoft and the Office / Outlook team, very disappointed

And before I am told to just use the old outlook if the new is causing issues, my old outlook keep losing appointments and meetings. I accept them and they disappear never to be seen again. Its almost like new outlook was released and old outlook stopped functioning correctly.....

• New Outlook has issues sharing files using the share button from MS Office. This option still opens the Old Outlook.
• New Outlook has issues opening "attached e-mails"

Non-sensical, Annoying, Why can't it just open the bloody default email program and send it.

Microsoft Word/Excel. Please meet Microsoft [New] Outlook.

Microsoft Word: Hey there Outlook, please send this document.

[New] Outlook: Hey Word, you old dog, I'm NEW outlook, I can't send your old stuff.

Microsoft Word: But Outlook 2016 did this no problem.

[New] Outlook: Yes, but I'm new and improved NEW outlook. With feedback, emoticons, and some other sexy stuff.

Microsoft Word; But you can't send my document.

[New] Outlook: Not until your [New] Word.

I've just wasted hours trying to find a way for Office programmes to use Outlook (New) rather than 2016! I don't even have 2016 version installed, new latptop this year 2024. Happy with NEW Outlook, I don't want to set up 2 email apps thanks. Word insists on taking me to Outlook 2016 every time I try to share document from within Word.

When doing the long way, it forces me to close down document I'm working on, BEFORE I can share! Why why why is this? This is the age of cloud sharing, but feels like we're in the dark ages. I have given in to pay for Office, and I demand that it is user friendly.

Do you ever listen to real users?

There should be an easy option to tell Word which email app to default to. Why is it telling me to use 2016? When I've got a brand-new laptop with Windows all set up??

I don't accept your suggested solution, waste of my time. We want quick sharing as we work on documents, without having to save and close down - PLEASE.

It really can not be that difficult.

Adding to the frustration. Completely unacceptable.