Sharing from Word to Outlook still opens the old Outlook and not the new one so the emails are not sending.

Anonymous
2024-03-05T02:25:58+00:00

Have upgraded to the new Outlook.

I used to be able to easily share a word doc or pdf version as an attachment onto email.

It currently still loads up the old outlook when using this feature. i want it to open up the new outlook when using the share feature on word.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-03-28T08:23:33+00:00

    I had to try a few times but it now finally works. Log out of New Outlook, open Classic Outlook, do the switch to New Outlook again.

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  2. Anonymous
    2025-03-28T08:15:49+00:00

    Still not fixed?!

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  3. Anonymous
    2025-03-26T14:29:52+00:00

    Click the switch? Please explain what I'm supposed to do.

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  4. Anonymous
    2025-03-25T16:14:56+00:00

    Try uninstalling New Outlook first and then try the switch in Classic Outlook

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  5. Anonymous
    2025-03-19T08:47:47+00:00

    Thank you so much, this worked for me too! I have been using Outlook for 3 months and regularly send attachments and was finding this issue (like others I had no idea my emails weren't being sent until someone chased me for something and I found it sat in my outbox in my old outlook!).

    So thank you!

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