Sharing from Word to Outlook still opens the old Outlook and not the new one so the emails are not sending.

Anonymous
2024-03-05T02:25:58+00:00

Have upgraded to the new Outlook.

I used to be able to easily share a word doc or pdf version as an attachment onto email.

It currently still loads up the old outlook when using this feature. i want it to open up the new outlook when using the share feature on word.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2024-09-27T22:45:49+00:00

    The email attachment feature within Word is ** not ** completing (in the new Outlook). It returns a MAPI error.

    I agree the workaround is to attach a file to a new Outlook mail message but this is not a productivity boost - adds time to the process. I am surprised that this feature, that is so often used in day-to-day tasks, was not available in the new Outlook.

    New Outlook continues to provide pleasure and (often unnecessary) pain.

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  2. Anonymous
    2024-09-24T12:42:06+00:00

    Any update on this? I had sent important documents to a customer, thought they had sent. When I went to my sent emails, drafts and outbox in the New Outlook, they weren't there. Tried sending again. They didn't send.

    This thread explains a lot. I can't access the Old Outlook anymore due to compatibility. This is horrendous.

    MICROSOFT, DO BETTER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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  3. Anonymous
    2024-09-03T13:51:04+00:00

    Same issue. The only positive one on the new client is the snooze mails button. It just needs so much improvements that I find it strange that it doesn't have a beta label and is being pushed so hard.

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  4. Anonymous
    2024-08-31T14:53:15+00:00

    Any updates on this?

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  5. Anonymous
    2024-08-27T19:01:45+00:00

    We need a fix for this. We cannot send emails from word, excel, powerpoint. It tries to send from old outlook and not the new one and then emails get stuck because old outlook is not open at that time. Microsoft trying to shove new outlook on our faces but basic functionality is not working at all.

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