Sharing from Word to Outlook still opens the old Outlook and not the new one so the emails are not sending.

Anonymous
2024-03-05T02:25:58+00:00

Have upgraded to the new Outlook.

I used to be able to easily share a word doc or pdf version as an attachment onto email.

It currently still loads up the old outlook when using this feature. i want it to open up the new outlook when using the share feature on word.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-02-06T23:57:58+00:00

    This worked for me.

    To clarify step 4: you need to use the "Try the new Outlook" toggle in the upper right hand side of the screen just above the ribbon. This will shutdown classic and covert over to the New Outlook.

    I also closed all Office applications before opening Outlook Classic and making the switch.

    This fixed the issue for me.

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  2. Anonymous
    2024-08-06T22:32:37+00:00

    It is general release, but it has too many issues.

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  3. Anonymous
    2024-07-09T22:09:28+00:00

    Same issue here and I have set every single mail protocol default to new Outlook. Also, lost my scan to e-mail from my Canon scanner, which is probably due to the same reason the Send to Mail Recipient doesn't work.

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  4. Anonymous
    2024-05-02T20:21:21+00:00

    It would be great to have the share attachment option work from Word to OutLook (new), however if you use OneDrive to share instead it works fine.

    Hoping for OutLook (new) to facilitate the shared attachment option soon.

    I have updated all default apps but the old OutLook still holds some defaults that cannot be changed, yet.

    Thanks

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  5. Anonymous
    2024-03-05T05:49:35+00:00

    Hello IdrisAW,

    Good day.

    Thank for posting in the community.

    We've received your query and you can expect to receive response from one of our community moderator accordingly.

    At this point, we appreciate your patience and cooperation. Thank you.

    Sincerely,

    Community moderator

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