Sharing from Word to Outlook still opens the old Outlook and not the new one so the emails are not sending.

Anonymous
2024-03-05T02:25:58+00:00

Have upgraded to the new Outlook.

I used to be able to easily share a word doc or pdf version as an attachment onto email.

It currently still loads up the old outlook when using this feature. i want it to open up the new outlook when using the share feature on word.

Outlook | Windows | New Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

83 answers

Sort by: Most helpful
  1. Anonymous
    2024-08-27T19:01:45+00:00

    We need a fix for this. We cannot send emails from word, excel, powerpoint. It tries to send from old outlook and not the new one and then emails get stuck because old outlook is not open at that time. Microsoft trying to shove new outlook on our faces but basic functionality is not working at all.

    Was this answer helpful?

    9 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-07-10T08:11:34+00:00

    We mostly gave up on the new Outlook.

    In a recent poll of our organization (14,000 Office 365 users), not a single one could cite any advantage the New Outlook has from a user's perspective.

    With my IT background, I absolutely get it - getting rid of the last remnants of a 27-year old codebase it a Good Thing. From an end user's perspective, I don't give a damn until the productivity tool stops hindering my productivity. Too many features I actually use are missing or implemented haphazardly.

    Was this answer helpful?

    9 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-05-03T11:14:20+00:00

    Just a heads up everyone. Microsoft, DOES NOT CARE that we are all having the same problem with their software that they pretty much force on us. We will just have to wait until somebody over there gets off their fat butts and adds a line of code to fic the problem.

    Was this answer helpful?

    9 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-04-09T07:49:03+00:00

    I also want an answer on that. For information, I set Outlook new in the default App for the MAILTO protocol.

    I am still wondering why Microsoft have so much pain to offer a real User Experience. It is insane!

    Was this answer helpful?

    9 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-10-02T20:09:17+00:00

    The Outlook Team added this on the roadmap as https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=397094

    When it rolls out it will first go to Targeted Release for 30 days before it goes to general production. If you want this feature when it first goes out ask your Tenant Admin to add you to Targeted Release, Set up the Standard or Targeted release options - Microsoft 365 admin | Microsoft Learn.

    Capturing the status from today:

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments No comments