Sharing from Word to Outlook still opens the old Outlook and not the new one so the emails are not sending.

Anonymous
2024-03-05T02:25:58+00:00

Have upgraded to the new Outlook.

I used to be able to easily share a word doc or pdf version as an attachment onto email.

It currently still loads up the old outlook when using this feature. i want it to open up the new outlook when using the share feature on word.

Outlook | Windows | New Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

83 answers

Sort by: Most helpful
  1. Anonymous
    2024-12-20T14:47:15+00:00

    I know what you mean. I have had this a few times and need to go back into old outlook to give it enough time to send. It seems to close the outlook window as soon as it is in the outbox but closes too early to send.

    Horrendous system, trying to make people use an online version of outlook as their desktop app. Just go back to original and make it work properly!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-12-19T19:34:16+00:00

    Why hasn't this been fixed!!!!!!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-12-03T19:03:27+00:00

    I'm having the same problem. Had no idea my emails weren't even being sent.

    This should be an embarrassment for Microsoft but clearly they have been ignoring this for 8+ months now. Not even the courtesy of a response.

    I have a subscription to Microsoft Office 365. A Microsoft Surface Pro. And this performs worse than my old dell laptop circa 2008.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-11-28T11:12:47+00:00

    This is still an issue in November 2024. Why is this still a thing? we are pushed towards using the new system (which is basically just outlook online but in a desktop app, with all of the missing features the online version has!!) and now we cannot use essential business features such as sharing directly from the office app, and performing a "send / receive"!! why can we also not bulk move emails from the inbox to a folder, we have to check mark each email to move them (why can we not just sort by sender then grab the sender name like in old outlook?)

    Overall a backwards step by Microsoft and the Office / Outlook team, very disappointed

    And before I am told to just use the old outlook if the new is causing issues, my old outlook keep losing appointments and meetings. I accept them and they disappear never to be seen again. Its almost like new outlook was released and old outlook stopped functioning correctly.....

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-10-08T13:51:02+00:00

    Microsoft, I rely on this function several times daily, so we urgently need a fix!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments