Why can't I send email from Outlook (microsoft account) to a Yahoo or AT&T email account?

Anonymous
2024-01-16T21:00:39+00:00

For years, I have been sending emails from Outlook on my desktop computer and mobile device with no problems. But the last few days, I am getting rejection messages saying my emails cannot make it through. Can I get help figuring out what is going on?

Here is the undeliverable error message I got when trying to send to an att.com email address (came from here: Mail Delivery Subsystem <******@xxxxx.prodigy.net>):

"The original message was received at Tue, 16 Jan 2024 12:28:35 -0800 from mail-mw2nam12on2049.outbound.protection.outlook.com [40.107.244.49] ----- The following addresses had permanent fatal errors ----- (reason: 554 [RL02] Message content not accepted for policy reasons; see https://postmaster.yahooinc.com/error-codes) ----- Transcript of session follows ----- ... while talking to mx-sbc.mail.am0.yahoodns.net.: >>> DATA <<< 554 [RL02] Message content not accepted for policy reasons; see https://postmaster.yahooinc.com/error-codes 554 5.0.0 Service unavailable"

And here is the undeliverable error message I got multiple times when trying to send to a yahoo.com email address (came from: Microsoft Outlook <******@xxxxxxx.com>):

"Delivery has failed to these recipients or groups:

(******@yahoo.com)
Your message couldn't be delivered. Despite repeated attempts to contact the recipient's email system it didn't respond.

Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system isn't accepting connection requests from your email system. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.

For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361.

Thank you for help.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2024-01-19T23:26:09+00:00

    I just found out a few days ago.

    emails to @yahoo.com and also @rocketmail.com (now owned by Yahoo)

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  2. Anonymous
    2024-01-19T14:16:32+00:00

    Same issue, for over a week.

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  3. Anonymous
    2024-01-18T21:02:52+00:00

    Same issue - its been this way for about 2 weeks now

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  4. Anonymous
    2024-01-18T18:42:08+00:00

    We are experiencing the same issues at our office, emails sent to yahoo accounts and AOL accounts are not getting delivered.

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  5. Anonymous
    2024-01-18T14:40:28+00:00

    Hello there,

    We encoutered the same issue... We can't email yahoo email acconts.
    We have a microsoft account and we are a charity @creative-sparkworks.org

    It is not clear what to do next to solve this issue?

    I would appreciate any advise. Many thanks!

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    6 people found this answer helpful.
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