Gmail app keeps asking for Microsoft account credentials - not able to login

Anonymous
2024-01-25T09:50:09+00:00

Hi,

Since yesterday (24-01-2024) Gmail app won't sync with my Hotmail account. This email account is my default one, and syncs email, calendar and contacts.

Tried to remove account from devices, restart and add account again (manual configuration).

Server is defined as "m.hotmail.com", port "443", Security "SSL/TLS"

It as two options to proceed:

-"Next" - returns a information to check account data or change to modern authentication

-"modern authentication" - tries to sign on a google page (https://enterprise.google.co./exchangeoauth2rediret...) and returns a message "Can't add your personal email".

This happens both in a basic tablet with android 10 and in a Redmi Note 9 Pro (running stock Miui on Android 12)

What could be causing this? any help tp solve?

Thanks

Outlook | Outlook for mobile | Outlook for Android | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-01-19T22:42:56+00:00

    I suppose so. But if the Gmail app doesn't support MS email, that encourages people to use the Outlook app - so Google loses.

    I imagine the explanation is either that this is a low priority for the Gmail team, or that they're incompetent.

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  2. Anonymous
    2025-01-19T19:03:38+00:00

    Google want you to use their Gmail service!

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  3. Anonymous
    2025-01-19T17:05:04+00:00

    The fact that the Samsung email app can connect to MS email servers without a problem shows that it is definitely the Gmail app that is at fault. Does Google really not want people to access MS email on their Android phones?

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  4. Anonymous
    2025-01-19T11:28:50+00:00

    Why returning? I didn't knew it was fixed.

    I have Google Pixel 7 pro and Gmail app don't work since Microsoft has "fixed" the authentication. Google still didn't fixed Gmail App.

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  5. Anonymous
    2025-01-19T03:23:31+00:00

    What's your configuration, Peter? Are you using a Samsung phone?

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