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I recently switched over to the new version of MS Outlook. I noticed that when I'm composing an email message in which I am typing in an email address, the email address no longer auto-formats into a clickable hyperlink. I've looked in each Settings category on MS Office and Outlook and can't find a solution. I never had this issue with the old version of Outlook.
I have had to manually create a "mailto" hyperlink every time I add an email into a message. If I type "mailto:" before the email address, it will auto-format to a link, but it will still include the words "mailto:" - I have to manually go in and edit the title of the hyperlink.
All of my emails are formatted in HTML as per my settings. This issue persists across browser and desktop versions.
Please see examples of issue below:
(No auto-format)
"Hello,
I've included John Smith's contact information below:
*John *****@sample.com" << plain text
(Adding "mailto:" to autoformat hyperlink)
"Hello,
I've included John Smith's contact information below:
John Smithmailto:*****@sample.com*" << clickable link
(After manually editing title of mailto hyperlink - Desired outcome)
"Hello,
I've included John Smith's contact information below:
*John *****@sample.com" << clickable link
Using New Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This problem is still not rectified and as a community connector and event planner, I have to share email addresses with my clients all day long.
I'll be moving to a new platform as this is too time consuming and exceptionally frustrating.
Thank you.
I submitted it as a problem and as feedback to their support team. Fingers crossed.
I have noticed this as well and am not pleased. It's too time-consuming to manually add the hyperlink. I hope that add this option soon.
Hi, Lauren I.
Good day!
Thank you for posting to Microsoft Community. We are glad to assist you.
According to your description, I understand that you are experiencing an issue with the auto-formatting of email addresses as hyperlinks in the new version of Outlook for Windows.
Unfortunately, based on our checking and research that we did not find the option for this auto-formatting setting as well. Since New Outlook for Windows is on-developing, and the given issue which is approaching into the design-level that we could not do much for you.
Thus, would you please be kindly to talk with New Outlook for Windows' engineering team directly - Contact support and provide feedback in new Outlook for Windows - Microsoft Support.
Thanks for your cooperation and your understanding would be highly appreciated.
Hope you all the best!
Alex | Microsoft Community Moderator.
Dear Lauren I.,
Good day! Thank you for reaching out to the Microsoft Community. We appreciate your inquiry, and we are dedicated to assisting you promptly. Our team is actively reviewing your situation, and we will provide you with an update on the thread accordingly.
Your patience and understanding are valued, and we sincerely thank you for your time and cooperation.
Sincerely,
Libeamlak | Microsoft Community Moderator