How can I open an attachment without downloading it on new Outlook?

Anonymous
2023-10-30T17:21:59+00:00

Before I switched to new outlook, I was able to double click on attachments and they would open to their specific apps. Ex. If it was a PDF it would open with Acrobat; If it was a word doc, it would open with word. Now I have to click the download button and it default saves to my downloads folder instead of being put where I want it in the beginning. I also can't drag attachments from an email to the specific folder I want to save it to on my desktop. I have to download and then move it from my downloads folder.

I know it's probably just a new process I'll have to get used to, but hey maybe someone knows a hack!

Thank you in advance :)

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2024-09-12T10:29:17+00:00

    Again I don’t have that option

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  2. Anonymous
    2024-09-13T19:10:41+00:00

    I had all the same problems, and there is no solution in the "New" Outlook. I reverted to the classic Outlook and all the functionality is restored. I'll stay on the older version until MS adds in the required functionality to allow for productive use of their software.

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  3. Anonymous
    2024-09-13T20:26:49+00:00

    Hi many thanks but I can’t even revert to the old version. I’m beginning to wonder if this is mac related 😭

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  4. Anonymous
    2024-09-16T14:41:52+00:00

    False. "Open" is not an option after previewing, as stated by the numerous people below. Also, shouldnt have to go through multiple steps just to open file in defualt program. Yikes.

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  5. Anonymous
    2024-09-16T14:53:58+00:00

    False. "Open" is not an option after previewing, as stated by the numerous people below. Also, shouldnt have to go through multiple steps just to open file in defualt program. Yikes.

    Also to tag onto this again, as stated many many times, this 'open' option isn't available with PDFs, which is what I and many others use predominately for work. I, like many many others will stay using the old outlook until this new one is actually suitable for your user base. Honestly, who QAs this?!

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