How can I open an attachment without downloading it on new Outlook?

Anonymous
2023-10-30T17:21:59+00:00

Before I switched to new outlook, I was able to double click on attachments and they would open to their specific apps. Ex. If it was a PDF it would open with Acrobat; If it was a word doc, it would open with word. Now I have to click the download button and it default saves to my downloads folder instead of being put where I want it in the beginning. I also can't drag attachments from an email to the specific folder I want to save it to on my desktop. I have to download and then move it from my downloads folder.

I know it's probably just a new process I'll have to get used to, but hey maybe someone knows a hack!

Thank you in advance :)

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2024-01-03T15:42:13+00:00

    Hi,

    I have the same problem that Melissa reported. It would be useful if you can help us.

    Thaks for your assistante

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  2. Anonymous
    2024-01-18T20:59:53+00:00

    I have the same issue... no way to open PDF documents without downloading them and then going to file explorer to open them. MAJOR headache....

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    50+ people found this answer helpful.
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  3. Anonymous
    2024-01-19T00:27:06+00:00

    I was not able to reach them. I ended up reverting back to the old outlook.

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    20+ people found this answer helpful.
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  5. Anonymous
    2024-01-26T16:47:21+00:00

    Hello - I am having the same issue and I don't have that option to "Open In". I only have the options to Preview OR Download. Is there a setting I need to change?

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    10+ people found this answer helpful.
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