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Before I switched to new outlook, I was able to double click on attachments and they would open to their specific apps. Ex. If it was a PDF it would open with Acrobat; If it was a word doc, it would open with word. Now I have to click the download button and it default saves to my downloads folder instead of being put where I want it in the beginning. I also can't drag attachments from an email to the specific folder I want to save it to on my desktop. I have to download and then move it from my downloads folder.
I know it's probably just a new process I'll have to get used to, but hey maybe someone knows a hack!
Thank you in advance :)
Using New Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Does it mean I need to download or save every single document received? what is I just want to edit/add comments to a doc (word/PDF)? excuse my language, but this is redisclose
Sorry but that's what it look's like.
Microsoft is doing this deliberately to kill Adobe and force everyone to use their weak software for PDF. Naughty!
Another thoughtlessly broken feature. Preview is garbage. Default programs are the default for a reason. Stop making things worse!
Before I switched to new outlook, I was able to double click on attachments and they would open to their specific apps. Ex. If it was a PDF it would open with Acrobat; If it was a word doc, it would open with word. Now I have to click the download button and it default saves to my downloads folder instead of being put where I want it in the beginning. I also can't drag attachments from an email to the specific folder I want to save it to on my desktop. I have to download and then move it from my downloads folder.
I know it's probably just a new process I'll have to get used to, but hey maybe someone knows a hack!
Thank you in advance :)
I'm having the same issue. Why is this even an issue to begin with? It should be a simple fix. Microsoft, please solve and make our lives easier. Thanks.
is there something in the settings that gives the option to open in word/excel/pdf? i'm not getting that as an option.
Hi there,
If you are using the NEW Outlook view, then the answer to your question is NO.
There is NO option to view, open, or save. You can only download the attachment, which automatically saves to your download folder. You need to move it from the Download folder to where you want to actually save it. Many of us have been expressing frustration to MS; however, they do not seem to care.
While the latest update has lost several key features in the new view, I have discovered that the 'classic' view is still available and includes the features we love!
To switch back to Outlook's ‘classic’ view, toggle the button at the top of your screen to “Off.” I have been using the latest upgrade in the 'classic' view, which has solved the persistent attachment and signature issues with the new view.