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Before I switched to new outlook, I was able to double click on attachments and they would open to their specific apps. Ex. If it was a PDF it would open with Acrobat; If it was a word doc, it would open with word. Now I have to click the download button and it default saves to my downloads folder instead of being put where I want it in the beginning. I also can't drag attachments from an email to the specific folder I want to save it to on my desktop. I have to download and then move it from my downloads folder.
I know it's probably just a new process I'll have to get used to, but hey maybe someone knows a hack!
Thank you in advance :)
Using New Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
It is so frustrating!!! Ok, ok, maybe it would be ok, to use preview mode if at least it would support CTRL + F (find). OMG going 20 years in past to make small step forward.
Wow! I am so glad I'm not the only one having these issues with "new" Outlook.
Hey Microsoft - this is obviously a sore spot with your users. Fix it!!
It's been eight months and this behavior persists. Can we at least have a setting to turn this feature off? After downloading we don't even get a prompt to jump to the folder so it requires yet another manual step to simply open an attachment with the default application - how is this user friendly?
Any Update????????
No, You CAN"T click on it and preview. Clicking on it even once downloads it.......
Hover over it and the choices are download or save to cloud.
Pretty bad when even the MS help can't get it right?