How can I open an attachment without downloading it on new Outlook?

Anonymous
2023-10-30T17:21:59+00:00

Before I switched to new outlook, I was able to double click on attachments and they would open to their specific apps. Ex. If it was a PDF it would open with Acrobat; If it was a word doc, it would open with word. Now I have to click the download button and it default saves to my downloads folder instead of being put where I want it in the beginning. I also can't drag attachments from an email to the specific folder I want to save it to on my desktop. I have to download and then move it from my downloads folder.

I know it's probably just a new process I'll have to get used to, but hey maybe someone knows a hack!

Thank you in advance :)

Outlook | Windows | New Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

120 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2024-09-11T13:55:24+00:00

    Fit For Use and Fit For Purpose is not in their vocabulary, apparently.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2024-09-11T13:37:39+00:00

    Hi do you work for Microsoft?

    I don’t have an IT department? I’ve got a home Mac

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2024-09-11T13:22:49+00:00

    Hi I like a billion others don't have this option. There is NO toggle switch and my screen when I access my subscriptions doesn't show what yours does?!

    Hi there, Nicola.

    That is truly unfortunate.

    One thing you can do is contact your IT dept. When they pushed through the update, they had the option to "HIDE" the toggle button. Perhaps if you advise them of the solution, they will unhide it for you.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2024-09-11T09:41:00+00:00

    Hi I like a billion others don't have this option. There is NO toggle switch and my screen when I access my subscriptions doesn't show what yours does?!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2024-09-11T09:31:00+00:00

    Hi I along with hundreds of others don't have that button or option to click toggle?! Genuinely have no idea where this is meant to be accessed as its neither in my Microsoft account under subscription details or on my hotmail/outlook

    Was this answer helpful?

    0 comments