How can I open an attachment without downloading it on new Outlook?

Anonymous
2023-10-30T17:21:59+00:00

Before I switched to new outlook, I was able to double click on attachments and they would open to their specific apps. Ex. If it was a PDF it would open with Acrobat; If it was a word doc, it would open with word. Now I have to click the download button and it default saves to my downloads folder instead of being put where I want it in the beginning. I also can't drag attachments from an email to the specific folder I want to save it to on my desktop. I have to download and then move it from my downloads folder.

I know it's probably just a new process I'll have to get used to, but hey maybe someone knows a hack!

Thank you in advance :)

Outlook | Windows | New Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

120 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2024-04-11T18:46:27+00:00

    I am no longer able to open PDFs directly on MS Outlook and there is no option to open the file when previewing, that only applies to MS Word Docs. Please advise if there is a way to open PDF files directly to Adobe, Chrome, etc.

    Presently, the process is , 1. you are required to preview the PDF document, 2. then download and name the document, 3. then go to the file navigator and open the document.

    Please advise on how to streamline this process.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2024-04-11T12:58:12+00:00

    PLEASE FIX THIS ISSUEEEE. I need to be able to drag and drop files as well as double click and open in Acrobat.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments
  3. Anonymous
    2024-04-05T13:07:20+00:00

    Same issue. Navigating becomes a pain. Please fix this major feature.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments
  4. Anonymous
    2024-04-04T15:24:01+00:00

    Same question. I was able to open PDF's by double-clicking the attachment. I really do not want to have to download and save it every time.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  5. Anonymous
    2024-04-02T22:11:10+00:00

    And don't get me started on how they "updated" signatures. If you work in a shared email account, good luck! Apparently "focus groups" are thing of the past. I just love coming in every day wondering what "NEW" features Microsoft has slipped into my world overnight! #notafan

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments